Sales Support Executive

Delhi / Pune / Bangalore, India

Join our dynamic team as a Sales Support Executive to play a crucial role in merchant onboarding and sales pipeline development. You will work closely with Sales Managers to ensure smooth merchant onboarding processes while contributing to lead generation efforts. This role offers an excellent opportunity to begin your career in the fintech industry while supporting our mission to revolutionize cross-border payments.

Company Overview
  • PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.
  • Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.
  • Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.
What will you be working on
  • Support Sales Managers in the end-to-end merchant onboarding process.
  • Manage and track document collection from prospective merchants.
  • Conduct regular follow-ups with merchants to ensure timely submission of required documentation.
  • Coordinate between merchants and internal teams to ensure a smooth onboarding experience.
  • Generate qualified leads through online research and market analysis.
  • Maintain detailed records of merchant interactions and documentation in the CRM system.
  • Create and maintain merchant onboarding status reports to keep stakeholders informed.
  • Assist in preparing presentations and proposals for potential merchants.
  • Provide administrative support to the sales team related to merchant acquisition.
Qualifications
  • Bachelor's degree in Marketing, Business Administration, or Management.
  • Strong organizational and documentation management skills.
  • Excellent communication skills, both written and verbal.
  • Proficiency in MS Office suite.
  • Self-motivated with ability to work independently and as part of a team.
Preferred
  • Prior internship or experience in sales support, customer service, or a similar role.
  • Basic understanding of CRM systems.
  • Familiarity with digital marketing tools and market research methods.
  • Basic knowledge of the fintech or payments industry is a plus.
Benefits
  • Flexible work environment to help you balance your professional and personal life.
  • Employee stock options to give you a stake in the company’s growth.
  • Medical insurance to keep you and your family protected.
  • Educational opportunities for continuous learning and development.