Human Resource Business Partner

Pune, India

As a Human Resources Business Partner (HRBP), you will play a vital role in aligning HR strategies with business objectives. You will serve as a trusted advisor to managers and employees, providing guidance on HR-related issues and fostering a positive work culture. Has ability to understand business and people imperatives and translate that into HR value add through appropriate interventions and initiatives is critical in this role.

Company Overview
  • PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.
  • Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.
  • Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.
What will you be working on
  • Strategic HR Planning: Collaborate with senior leadership to develop and implement HR strategies that support organizational goals and drive business success. Supports in ongoing Leadership communication on key HR Insights and interventions. Consistently drive and deploy performance management system, reinforcement of annual goal setting/Development planning process, talent assessment/review process , continuous feedback culture and annual performance calibration.
  • Employee Relations: Serve as the primary point of contact for employee relations matters, including conflict resolution, performance management, and disciplinary actions. Build effective relationships with all key stake holders, guide and advise managers on employees issues.
  • Talent Acquisition: Partner with hiring managers to identify staffing needs, develop job descriptions, and execute recruitment strategies to attract top talent. Lead and support special projects. Create & provide reports on various aspects of employee lifecycle that will assist the business to make data related decisions.
  • Performance Management: Facilitate performance evaluation processes, provide coaching and feedback to managers and employees, and support initiatives to enhance employee performance and engagement. Effectively Manages difficult employee issues/concerns , terminations, exits, employee issues, disciplinary actions/process in compliance with labor law and employee grievances.
  • Training and Development: Assess training needs, design and deliver training programs, and promote a culture of continuous learning and development. Develop collateral materials for HR initiatives.
  • HR Compliance: Ensure compliance with employment laws and regulations, maintain accurate HR records, and mitigate legal risks through proactive HR practices. Manage complex employee relations issues and conduct investigations in support of corporate ethics and values. Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company.
  • HR Metrics and Reporting: Compile and analyse HR data to identify trends, track key performance indicators, and provide insights to inform decision-making and drive improvements.
Qualifications
  • 10 – 12 years of experience in HR roles, with a focus on HRBP responsibilities.
  • Bachelor's degree in Human Resources Management, Business Administration, or related field. Master's degree or HR certification (e.g., SHRM , SPHR) preferred.
  • Strong knowledge of employment laws and regulations.
  • Excellent interpersonal and communication skills.
  • Proven ability to build effective relationships and influence stakeholders at all levels.
  • Analytical mindset with the ability to interpret data and make data-driven recommendations.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Key skills and abilities include - critical thinking, coaching, influencing, facilitation, presentation, communication, process development, analysis, and problem solving.
  • BFSI & global exposure background preferred.